Get in Touch With Our Team
We genuinely value hearing from the people who use this platform. Whether you have a question about a specific review, spotted something that needs correcting, or want to flag a concern about a poker site’s conduct, there are clear paths to reach us. Our team reads every message we receive.
What You Can Reach Us About
General Questions and Feedback
If something isn’t clear in our content, or if you have thoughts on how we can improve, we want to hear it. Feedback from players actively using these sites helps us stay grounded. We cover a wide range of topics across the US poker landscape, and player input often surfaces things our editorial process misses.
Corrections and Outdated Information
The online poker world moves fast. Promotions change, software updates roll out, and site availability shifts as state regulations evolve. If you come across information on our platform that no longer reflects reality, please let us know. Getting things right matters more to us than getting them posted quickly, and that includes fixing errors after the fact.
Responsible Gambling Concerns
If you have questions about staying safe while playing poker online, or if you’re concerned about your own habits or those of someone you know, we can point you toward appropriate resources. Our responsible gambling content is a starting point, and we take this area seriously. You don’t need to be in crisis to reach out on this topic.
Reporting a Site for Misconduct
This is one of the more important reasons to contact us. If you’ve encountered a poker site engaging in unfair practices, slow-walking payouts without explanation, running misleading promotions, or behaving in ways that seem designed to exploit players, we want to hear about it. We take these reports seriously and factor credible player complaints into how we assess and rate platforms. We are not a formal dispute resolution service and cannot intervene directly on your behalf, but documented patterns of poor conduct do influence our coverage and ratings.
Sharing a Win or Positive Experience
Not every message needs to flag a problem. If a site delivered a great experience, paid out smoothly, or ran a tournament format you loved, we’re happy to hear it. Positive player accounts are just as useful to us as critical ones when we’re building a complete picture of a platform’s quality.
Partnership and Collaboration Inquiries
If you’re representing a poker site, software provider, or media operation and want to explore a working relationship, you’re welcome to reach out through our contact channel. We review all partnership inquiries and respond to those that seem like a genuine fit.
A Note on What We Can and Can’t Do
Our editorial team is here to review, inform, and guide. We are not financial advisors, and we won’t offer advice on how to manage money beyond general guidance available in our content. We are also not an arbitration or dispute resolution body, which means we cannot force a poker site to act on your behalf or mediate disputes between players and operators.
That said, player reports carry real weight in how we evaluate platforms. A site that generates consistent complaints about payment delays or predatory practices will not receive a favorable rating from us, and we revisit ratings when new evidence warrants it.
Response Times
We aim to respond to all messages within a few business days. During periods of high volume, it may take a little longer, but every message is reviewed by a member of our team. We don’t use automated systems to respond to reader inquiries, so when you hear back, it’ll be from a real person who has actually read what you sent.